Microsoft Outlook: Clutter
Clutter is a feature that was automatically enabled for Office365 users, like RBC.
Clutter looks at what you've done in the past to determine the messages you're most likely to ignore. It then puts them in the Clutter folder. Just keep using email as usual and Clutter will learn which messages aren't important to you. From time to time, Clutter might get it wrong. You can move the messages that were incorrectly identified as clutter to your inbox, and Clutter will take notice.
If you aren't a fan of Clutter, you can find instructions for disabling it here:
https://support.office.com/en-us/article/Use-Clutter-to-sort-low-priority-messages-in-Outlook-7b50c5db-7704-4e55-8a1b-dfc7bf1eafa0?ui=en-US&rs=en-US&ad=US
Clutter looks at what you've done in the past to determine the messages you're most likely to ignore. It then puts them in the Clutter folder. Just keep using email as usual and Clutter will learn which messages aren't important to you. From time to time, Clutter might get it wrong. You can move the messages that were incorrectly identified as clutter to your inbox, and Clutter will take notice.
If you aren't a fan of Clutter, you can find instructions for disabling it here:
https://support.office.com/en-us/article/Use-Clutter-to-sort-low-priority-messages-in-Outlook-7b50c5db-7704-4e55-8a1b-dfc7bf1eafa0?ui=en-US&rs=en-US&ad=US
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